Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

At STR Fitness LLC ("STR") we collect information you provide directly to us when you:

• Create an account or membership
• Sign up for classes or personal training sessions
• Subscribe to our newsletter
• Contact us through our website or in person
• Participate in surveys or promotions

This information may include your name, email address, phone number, billing address, payment information, and fitness goals or health information you choose to share.

2. How We Use Your Information

We use the information we collect to:

• Process memberships and payments
• Schedule and manage class bookings
• Communicate with you about your account, classes, and gym updates
• Personalize your fitness experience and training programs
• Send promotional communications (with your consent)
• Improve our services and develop new programs
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (payment processors, scheduling software)
• Professional advisors (lawyers, accountants) as needed
• Law enforcement when required by law
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. Members aged 16-17 require parental consent.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

• Email: support@trainwithstr.com
• Address: 8 Eastman St, Suite 3, Cranford, NJ 07016
• Phone : 908-460-5287

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SMS/Text Messaging Opt-In & Data

When you provide your phone number through our website forms (Get Started, Contact Us) and check the SMS consent box, you opt in to receive text messages from STR Fitness LLC we are DBA as STR. We collect your phone number solely for the following purposes:

• Responding to your inquiries and service requests
• Sending appointment reminders and scheduling confirmations
• Providing account updates and membership notifications
• Delivering promotional offers and gym updates (only if you opt in)

Opt-in method: By checking the SMS consent checkbox on our website forms, you expressly agree to receive text messages. This consent is not a condition of purchasing any goods or services.

Message frequency: Message frequency varies based on your interactions and account activity. You may receive up to 10 messages per month.

Opt-out: You can opt out at any time by replying STOP to any text message. You will receive a confirmation message and no further texts will be sent. You may also contact us at info@trainwithstr.com to opt out.

Help: Reply HELP to any text message for assistance, or contact us at info@trainwithstr.com.

Message and data rates: Standard message and data rates from your wireless carrier may apply to messages you send and receive.

Mobile Information Sharing

We do not sell, rent, lease, or share your mobile phone number or any personal information collected via SMS/text messaging with third parties or affiliates for marketing or promotional purposes. Your phone number and opt-in data are used solely by STR Fitness LLC we are DBA as STR for the purposes described in this Privacy Policy.

We may share your information only with service providers who assist in delivering text messages (e.g., our messaging platform), and they are contractually obligated to protect your data and use it only for the purpose of providing their services to us.